An announcement can be published from the Customer admin portal and it will be reflected in all the mapped employees' mobile applications as well as on the web.
1. How to publish an Announcement in the Admin portal?
Ans: Here is the navigation to publish announcements:
Engagement --> Announcements --> Create new (Top right corner).
Step 1:
Step 2: After clicking Create New, you will be directed to the below page and here you can create the subject and message of the announcement. Also, there is a customizable option on whether to notify the user or not. Then click "Next".
Step 3: After clicking next, you will be directed to the below page where you can choose the targeted users by applying filters.
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2. Can we able to edit or delete the published announcements in Admin Portal?
Ans: No, the published announcements cannot be edited or deleted in the Admin portal. Instead, the announcements can be disabled in the action dropdown and can publish a new one. Please refer to the screenshot.
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